Reach the Desk2Deal team by email — support, security, privacy and legal. We are in Open Beta and the team is small, which is why an email gets read by someone who can actually fix it.
Support: [email protected]. Questions about your account, a deal that will not generate, a template that will not map. Include your dealership name and we can look at the actual record.
Security: [email protected] for vulnerability reports. Legal: [email protected]. Privacy, data export and deletion requests: [email protected].
There is no phone number yet, and we would rather say so than publish one nobody answers. Founding Dealers get a direct line to the founders and a private Slack channel.
Email is the channel we actually monitor.
Frequently Asked Questions
How do I get help with my Desk2Deal account?
Email [email protected] with your dealership name and what you were doing when it went wrong. You are writing to the people who build the product, not a ticket queue.
Is there a phone number?
Not yet. Email is the channel we actually monitor. Founding Dealers get a direct line to the founders plus a private Slack.
How do I report a security issue?
Write to [email protected] with enough detail to reproduce it. We confirm receipt and keep you posted on the fix.
Can I talk to someone before I sign up?
Yes — email [email protected]. You can also start on the Free plan with no credit card and look around first; nothing on it expires.